Red Hat solution URL : https://access.redhat.com/solutions/2112
레드햇에 기술문의 등록 시 vmcore , rhev logcollector , large sosreports 등 큰 파일을 첨부 할시 웹 화면에 있는 파일 첨부로는 첨부가 안되어 따로 업로드를 진행 해야 한다.
업로드 경로 : dropbox.redhat.com
* FTP 로그인
로그인시 ID 는 무조건 anonymous 로 하여야 하며 패스워드는 레드햇 서브스크립션 계정의 사용자 정보에 있는 이메일 계정으로 접속해야 한다.
< 예시 >
사용자(origin-dropbox.redhat.com:(none)): anonymous
암호: test@example.com
$ ftp dropbox.redhat.com origin-dropbox.redhat.com에 연결되었습니다. 220-+---------------------------------------------------------------+ 220-| Welcome to Red Hat Global Support Services FTP! | 220-| | 220-| Please note: the "ls" command is disabled by design. | 220-| You will receive this error if you attempt to run "ls": | 220-| | 220-| ls: 550 Permission denied. | 220-| | 220-| If you are uploading a file for Technical Support, you | 220-| must include your support ticket number in the filename | 220-| and inform your technician of the upload. Files with names | 220-| that do not follow this convention, such as vmcore or | 220-| vmcore.gz will be deleted. | 220-| | 220-| To upload a core successfully, please do the following: | 220-| | 220-| ftp> cd incoming | 220-| ftp> put [casenumber]-[file] | 220-| | 220-| - Active and passive transfers are supported. | 220-| - Upload resume is supported. | 220-| - Explicit SSL (FTPES) is supported. | 220-+---------------------------------------------------------------+ 220 200 Always in UTF8 mode. 사용자(origin-dropbox.redhat.com:(none)): anonymous 331 This FTP server is anonymous only. 암호:
* /incoming 디렉토리로 이동
ftp> cd incoming +---------------------------------------------------------------+ | Welcome to Red Hat Global Support Services FTP! | | | | Please note: the "ls" command is disabled by design. | | You will receive this error if you attempt to run "ls": | | | | ls: 550 Permission denied. | | | | If you are uploading a file for Technical Support, you | | must include your support ticket number in the filename | | and inform your technician of the upload. Files with names | | that do not follow this convention, such as vmcore or | | vmcore.gz will be deleted. | | | | To upload a core successfully, please do the following: | | | | ftp> cd incoming | | ftp> put [casenumber]-[file] | | | | - Passive transfers are supported, if you require active | | transfers please connect to origin-dropbox.redhat.com | | - Upload resume is supported. | +---------------------------------------------------------------+ 250 Directory successfully changed. ftp>
* passive 모드 설정
리눅스에서 접속하여 사용시
ftp> passive Passive mode off. ftp> passive Passive mode on. ftp>
윈도우에서 접속하여 사용시
ftp> literal pasv 227 Entering Passive Mode (xxx,xxx,xxx,xxx,xxx,xx) ftp>
* 파일 업로드
ftp> put [filename]
아래와 같은 메세지가 출력됬을 경우 업로드 종료
ftp> bye 221 Goodbye.